Let go of the Shift key when you see the login window ( NOTE: If you have FileVault enabled you may need to log in twice).

Immediately press the Shift key and keep it down.

You can also try testing to see if you can import photos via booted into Safe Mode.Īs a troubleshooting step I would boot your Mac into Safe Mode.įollow these steps to boot your Mac into Safe Mode: OS X 10.6.8) you can create a new user in Apple > System Preferences > Accounts and then log into that user to see if the problem persists. However, you should still be able to import photos using Image Capture v6.0.1 (the version you'd have installed with OS X 10.6.8).Īs a next step, I would try creating a new user and testing with that. UPDATE due to additional info provided in commentsĪn iPhone 6s with iOS 11.x installed requires the following specs for syncing:īased on this, your 2011 MacBook Pro isn't capable of syncing in general with iTunes while it still has Snow Leopard installed and a version of iTunes earlier than v12.5. For more information, refer to Image Capture Help: Transfer images.Īs for iPhoto (or the Photos app), your Mac would still be asking you for the same thing - So the broad process described above will also work for those apps. You can also set up Image Capture to automatically import photos from your iPhone 6s.

Snagit is simple, powerful software to capture images and record videos of your.

Click on the Import to drop-down menu to select where you want the photos saved to Get the ultimate screen capture and video recording on Windows and Mac.

Select the images you want to import (or select nothing to import all photos not previously imported - this could be a large number).

You should now see a list or thumbnails of the photos on your iPhone 6s.

Within Image Capture select your iPhone 6s from the Devices list.

At this point you should be asked to unlock your iPhone and/or to Trust this Computer - enter your Passcode or use Touch ID and, if prompted, tap on the Trust button.

Plug the other end of the cable into your iPhone 6s.

Connect a USB/Lightning cable to your Mac.

On your Mac launch the Image Capture app.

In summary, to use Image Capture the typical process would be: With an iPhone 6s you would do that by entering your Passcode or using Touch ID. If I understand your question correctly, it sounds like your Mac is simply asking you to unlock your iPhone.

Os x image capture